Privacy Policy

Last updated: 6/14/2025

1. Introduction

MandarinAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chinese language learning platform.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and email address when you create an account
  • Profile information and preferences
  • Payment information for premium features
  • Communications with our support team

Usage Information

We automatically collect information about your use of our service:

  • Learning progress and study statistics
  • Device information and browser type
  • IP address and location data
  • Usage patterns and feature interactions

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our language learning services
  • Personalize your learning experience
  • Track your progress and provide analytics
  • Process payments and manage subscriptions
  • Send important updates and notifications
  • Improve our services and develop new features
  • Provide customer support
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our service
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you have given explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete your personal information, though some information may be retained for legal or business purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Objection: Object to processing of your information
  • Withdraw Consent: Withdraw consent where processing is based on consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings, though this may affect some functionality of our service.

9. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services (such as social media login providers). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the service constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our contact page or support channels. We will respond to your inquiries in a timely manner.